FAQs
What are lab-grown diamonds? Are they truly diamonds?
Lab-grown diamonds are exquisite gems crafted in state-of-the-art laboratories, replicating the natural conditions found deep within the Earth. These diamonds possess the same physical and chemical properties as their natural counterparts. Our diamonds are meticulously created using the Chemical Vapor Deposition (CVD) method, where a diamond seed is exposed to carbon-rich gases in a vacuum chamber. This process results in the formation of a flawless diamond layer, indistinguishable from a natural diamond.
How do I care for my Theia Grown Diamond jewelry?
Caring for lab-grown diamonds is just like caring for natural diamonds. You can clean them with a soft brush and mild soapy water or use a jewelry cleaner to maintain their brilliance.
Is the shipping free?
Yes. Worldwide shipping is already included in the price.
We use DHL express for:
Europe/Canada/Australia/Africa/Asia with 3-5 days delivery time.
Fedex Signature for USA customers with 2 Day Delivery
When will I receive my item?
Orders made before 2 PM (CST) will be picked, packed and shipped the same day. Delivery times are:
USA: 2 Day Shipping
International: 4-6 Day Shipping (depending on the country)
Can I change or return my item?
If you want to change a product into another model, please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after you have received your package, as long as the item has not been used.